Knowledge Zone

Here you will find articles, archive blogs and case studies that PlanB have used or created over the years. To find information please type a keyword into the search box or click on the relevant tag.

We publish weekly updates from the business continuity world, covering recent news items or reflecting on our travels and experiences with clients.

Charlie addresses topics from a Business Continuity perspective and you might be surprised how much of today’s news relates to BC! Providing valuable insight, Charlie raises critical questions which will surely encourage you to reconsider your Business Continuity plans.

Is the UK National Risk Register 2025 Any Use to Business Continuity Practitioners?

In this week’s bulletin, Charlie discusses the usefulness of the UK’s National Risk Register and categorises the risks depending on the area they may affect. A couple of weeks ago, we had a two-day ‘away day’ at PlanB Consulting, looking at our plans for the next year but also reviewing our service delivery to ensure that all consultants

Backups: What Do You Need to Think About?

Continuing/following on from his bulletin on backups in December, this week Charlie looks at them in more detail and provides some useful points to consider in our own organisations. I did my first bulletin about backups before Christmas and thought I would continue today by sharing what I have learned. I must say thanks to James Watts, the

What Is A Polycrisis and What Is The Impact On Business Continuity Practitioners?

In this week’s bulletin, Charlie discusses what a polycrisis is, what its characteristics are defined as, and its impact on business continuity practitioners and crisis managers. The media and press are increasingly focusing on the new Trump presidency and its potential impact on the world. There is much speculation on what he will do, what he won’t do,

Some Observations On The Baroness Mone of Mayfair OBE’s Crisis Management

In this week’s bulletin, Charlie discusses the controversy surrounding Michelle Mone and her husband Douglas Barrowman, and provides some advice around how we can improve our crisis management. I was listening to the news on the radio this morning, and they were talking about the recent revelations about the tax schemes which Michelle Mone’s husband, Douglas Barrowman, is

The Post Office Scandal – Why Now?

In this week’s bulletin, Charlie discusses the Post Office scandal and why, only now, has the scandal become headline news. You can’t avoid the post office scandal in the news this week, so I thought I should write about it. What I find interesting about this scandal is why it is now mainstream news, with the conservative government

The ‘Great A9 Disaster’ of 8th December 2023

This week, Charlie talks about his experiences with dealing with an incident on the road and discusses what he learnt from the situation. As I have mentioned a few times on this bulletin, I spend a lot of my time telling people how to respond to incidents rather than being part of the response myself. I have been

A Conversation about Resilience during the Ukrainian War

Charlie Maclean-Bristol FBCI and Gianluca Riglietti CBCI discuss resilience at a time where the conflict in Ukraine dominates the global scene.  During this informal conversation, Charlie and Gianluca address arising issues from the war in Ukraine such as cyber security and supply chain disruptions, as well as discussing related topics including the power of fake news and propaganda,

Boris, Watt and the Footballer

Charlie discusses the three biggest headlines dominating the news this past week! He covers topics from Boris to BrewDog and football. Kim and I went to Cheltenham last week to help our daughter settle into her new flat. Since we travelled on Friday, I decided to take a week off writing the bulletin. One thing we listened to

Crisis Support Teams – What are they & do I need one?

Creating an effective crisis management team can be complex as you have to take many factors into consideration. In this bulletin, Charlie outlines his thoughts on creating a crisis support team, and what their functions and roles could be. Four years ago I started working on my PhD with the University of Glasgow. After a few false starts

The Future of Incident & Crisis Management Rooms Post COVID – In a Hybrid Working World

Need a more effective way of conducting video meetings in this new hybrid world? Charlie discusses the pros, cons and solutions for utilising Microsoft Teams within your team and company. With most organisations adopting hybrid working, it is becoming more likely that incidents will be managed by a combination of people in the office and those at home.

Is Crisis Management Only For “Unprecedented and Extraordinary Events”?

In this week’s bulletin, Charlie discusses the debate around the definition of crisis management and what he thinks crisis management should cover. I was chatting with one of my clients in Renfrewshire and we talked through his crisis management plan, which he had taken from the book ‘prTS 17091, Crisis Management – Guidance for Developing a Strategic Capability’

Isle of Coll Fire – A view from the frontline

This week I talk about the recent fire on the remote island of the Isle of Coll. I discuss how the professionals and community responded and how this incident compares to others he has read about. I tell people how to manage disasters not actually take part in one! As a consultant, I tell people how to manage disasters and

Scroll to Top
Scroll to Top