Knowledge Zone

In this week’s bulletin, Charlie discusses payment diversion fraud and how organisations can protect themselves from fraudsters aiming to access financial transactions. I receive daily emails from The Record which lists cyber incidents. Yesterday, the headline read ‘Microsoft disrupts RedVDS cybercrime platform behind $40 million in scam losses’. The article went on to say ‘popular cybercriminal subscription service

In his first bulletin of the year, Charlie discusses his business continuity resolutions that he is taking into 2026. In addition to my usual resolutions of going to the gym, losing weight, and reading more books, I thought I would share some business continuity New Year’s resolutions. As they say, if you write them down, you are more

We attended BCI World Hybrid 2025 this week! In today’s bulletin, Charlie shares his experience of the conference and his key takeaways from the event. I came back from BCI World Hybrid yesterday and I thought, as usual, I would share my thoughts on the conference and what it tells us about the business continuity industry. It was

 In today’s bulletin, Charlie discusses the webinars that were showcased by the BCI during BCAW and gives an insight into this year’s theme, ‘Empowering Resilience with AI’. This week, I was asked to write my bulletin on BCAW+R 2025 (Business Continuity & Resilience Awareness Week). With two days dedicated to cyber training and the other two spent preparing for

In this week’s bulletin, Charlie discusses tariffs and how businesses can be more resilient to external change and disruption. As an in-house business continuity manager, I’ve always believed there should be a clear distinction between managing crises and incidents—whatever your organisation calls them—and addressing day-to-day or longer-term challenges that could affect operations. If I was still working as

In this week’s bulletin, Charlie discusses the usefulness of the UK’s National Risk Register and categorises the risks depending on the area they may affect. A couple of weeks ago, we had a two-day ‘away day’ at PlanB Consulting, looking at our plans for the next year but also reviewing our service delivery to ensure that all consultants

In this week’s bulletin, Charlie discusses what a polycrisis is, what its characteristics are defined as, and its impact on business continuity practitioners and crisis managers. The media and press are increasingly focusing on the new Trump presidency and its potential impact on the world. There is much speculation on what he will do, what he won’t do,

 In this week’s bulletin, Charlie gives an insight into how the event went and discusses the main business continuity themes throughout the conference. This week, I have been at the BCI World Hybrid Event in London, and I thought I would share what I thought of the event and also what it says about the state of business

In this week’s bulletin, Charlie discusses the BCI’s CBCI Certification course and how it has changed from when it was first developed, and discusses his recent experience teaching a classroom CBCI course in Glasgow. You aren’t meant to forget your first time, but I can’t remember the first time I taught the Business Continuity Institute’s (BCI) CBCI training

In this week’s bulletin, Charlie looks at different news platforms and gives his experience of comments left on LinkedIn for recent D-Day tributes. To date, I have contentiously avoided getting TikTok on my phone. Not for any moral reason, but as my youngest daughter Phoebe said, “Daddy, you will enjoy it too much.”. I can lose the odd

 Charlie discusses the different emergency response and business continuity issues to consider after an incident, and how both teams can communicate efficiently.   This week, I have been working with two manufacturing companies that both supply products to the construction industry. I have worked for several manufacturing organisations and have always had to work hard to ensure that

Charlie discusses what business continuity professionals can take away from the recent coronation of King Charles III and talks about how we can improve our business continuity responses. Whether you are a republican, monarchist, or not really concerned either way, you cannot have missed the coronation. Most observers said the whole ceremony went off well, and so this

We’ve been to BCI World Hybrid 2022! In  this week’s bulletin, Charlie talks about the highlights from BCI World Hybrid 2022 and discusses the growth in the Business Continuity community.   The face-to-face conference was sold out weeks prior to the event, so there is still a strong demand to learn more about business continuity and an interest

If you’re thinking about buying software for your business continuity roll out, this bulletin discusses what you have to be aware of and be ready to deal with before you make the plunge. I am a great fan of business continuity software, I love how your whole BCMS is in one place, you are able to see the

After witnessing a near miss incident during a fishing competition, Charlie reiterates the importance of health and safety checks, risk assessments, and great response plans. A couple of weeks ago, I was involved in a near miss accident at the Isle of Coll fishing competition, so I wanted to share a few thoughts on this incident and another

This week, Charlie needs your help and advice when it comes to RTOs! Read on to learn more about his questions and thoughts regarding the changing world of business continuity. This week, I will be sharing some of my thoughts regarding RTOs as I am slightly struggling, and hope some readers of the bulletin may be able to

In this bulletin, Charlie discusses business continuity in Saudi, where he has been conducting exercises and workshops. This week, I have been in Riyadh delivering a series of workshops, exercises, and business continuity reviews. Therefore, I will be sharing some thoughts on what I have learned. I have been to the country many times before COVID however, this