In the Good Practice Guidelines (GPG) it states that: ‘An organisation’s continuity capability cannot be considered reliable or effective until it has been exercised’. This is especially relevant when it comes to your Crisis Team and their competency to manage a crisis.
PlanB will plan the crisis management exercise with you to make sure that the exercise objectives are achieved and the scenario suits the business and the risks and threats it faces. The exercise can either be desktop or simulated and you have the choice of including our media incident training simulation software (MITS) which will add a bit of pressure and realism to the incident as it plays out in the “news and social media”.
Every crisis management exercise is carefully designed to meet your exact requirements.
Crisis Management Exercises
PlanB Consulting won the tender to plan and deliver a major crisis management exercise for the crisis management team of a large bank in Saudi Arabia. The session, which was the first major exercise the team had taken part in for five years, involved a series of five day-long workshops for different groups of incident management coordinators, whose role was to act as a liaison between members of the crisis team and their departments. The workshop involved developing their incident management skills and carrying out a series of mini crisis management exercises for them to practise what they learned during the workshop.
The second series of one-on-one sessions took place with members of the Crisis Management Team helping them to understand their roles and reminding them of the contents of the Crisis Management Plan.
The crisis management exercise was a SIMEX and involved 16 members of the crisis team, 17 coordinators playing their coordination role and 4 role players. PlanB Consulting’s software MITS was used to simulate the media and social media elements of the exercise.