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F24 are a leading provider of SaaS solutions in digital crisis management or critical business communication, F24 help companies to manage crises.

F24 is Europe’s leading Software-as-a-Service (SaaS) provider for incident and crisis management, emergency notification, as well as for business messaging. FACT24 offers a highly innovative solution that supports clients worldwide in the efficient and successful management of incidents, emergencies and crises. 

No matter what crisis impacts you, with the right digital crisis management software, you can better manage critical situations. We have developed FACT24 to make it easier for companies of all kinds to safeguard lives and assets. With our product, FACT24, you can design your crisis management proactively and digitally, from preparation to evaluation. It is a flexible all-in-one crisis management and emergency notification solution.


FACT24 consists of two central applications: FACT24 ENS+ stands for Emergency Notification Services and FACT24 CIM allows for full crisis and incident management during critical events. These two central applications have three editions, each enabling additional capabilities with every extension. In addition, the eCall platform offers solutions for high-volume confidential communications within the corporate environment. As a SaaS solution, FACT24 has high availability – that is contractually guaranteed! 99.99% guaranteed availability for emergency notification services, 99.5% for all other services.

Founded in Munich, Germany in 2000, F24 supports companies and organisations in more than a hundred countries all over the world through our international subsidiaries in Brussels, Zurich, London, Trondheim, Paris, Luxembourg City, Madrid and Munich, as well as offices in Mexico City, Santiago de Chile, Vienna, Dubai and Auckland.

More than 3,000 clients rely on F24’s SaaS solutions for crisis management or the daily communication of confidential information. F24 clients operate in sectors ranging from energy, healthcare, industry, finance, IT, tourism and aviation through to a wide variety of public organisations. 

In 2010, F24 became the first company worldwide to have our Integrated Management System for Information Security (ISMS) and Business Continuity (BCMS) certified by “The British Standards Institution” (BSI). In addition to annual audits by an independent accredited institution, successful re-certifications according to the international standards ISO/IEC 27001:2013 and ISO 22301:2019 took place in 2013, 2016, 2019 and 2022.

Our listing in the Gartner Report means F24 was the first company based in Europe to meet the stringent requirements of this prestigious institute and this makes F24 one of the most relevant providers of EMNS services worldwide.

For more information speak to PlanB!

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